Privacy Policy
Privacy Policy — M Douglas Services
Effective date: September 26, 2026
Website: https://mdouglasweb.com
Contact: Support@mdouglasweb.com
1. Who we are
M Douglas Services (“we,” “us”) provides remote website design. This policy describes how we handle personal information when you use our website, submit a quote or lead form, or interact with our advertising (including on Facebook, Instagram, and TikTok).
2. Information we collect
- Quote and lead forms: name, email, message, and any other fields you submit on our website forms or Meta Instant Forms (which may include phone number if you provide one).
- Communications: emails (and replies) involving Support@mdouglasweb.com.
- Automatic/technical data: IP address, device/browser type, pages viewed, ad interactions, and similar data via cookies, pixels, or similar technologies when you visit our site or interact with our ads.
We do not knowingly collect personal information from children under 13.
3. How we use information
We use it to respond to quote and lead requests, provide website design services, operate and improve our website and advertising, prevent fraud/abuse, and comply with law.
If you submit a quote or contact/lead form, we may contact you about your request by email, and by phone or text if you provide a phone number.
4. How we share information
We disclose personal information to service providers and platforms that help us run the business, including:
- Meta (Facebook / Instagram) — advertising, Instant Forms, and related measurement tools (including the Meta Pixel)
- TikTok — advertising and related measurement tools
- Website hosting: Vercel (used by our website-building platform)
- Email delivery (including forwarding for Support@mdouglasweb.com)
- Form tools (including Web3Forms for the website quote form)
- Automation tools used to route leads (Zapier)
We may also disclose information if required by law or to protect our rights. We do not sell personal information for money. We may disclose information to advertising and analytics providers as described above.
5. Ads, analytics, and cookies
We may use advertising and analytics tools, including Meta and TikTok technologies, to measure advertising performance and understand how visitors interact with our website. Depending on how these technologies operate and applicable law, this may involve disclosing information to those providers. You can control cookies in your browser and use each platform’s ad preference settings.
6. Retention and security
We keep information only as long as needed for the purposes above (or longer if required by law). We use reasonable safeguards appropriate for a small online business. No method of transmission or storage is completely secure.
7. Your choices
Email Support@mdouglasweb.com to request access to, correction of, or deletion of personal information we hold about you, or to opt out of marketing emails. We will respond within a reasonable time.
8. Notice for California residents
If California privacy law applies to our business, California residents may have rights to know what personal information we collect, use, and disclose; to request deletion or correction; and to non-discrimination for exercising those rights. To make a request, email Support@mdouglasweb.com with “California Privacy Request” in the subject line and enough information for us to verify and respond.
Because we use advertising and analytics tools described above, some disclosures to Meta or TikTok may occur in connection with ads and measurement. We do not sell personal information for money. We may disclose information to advertising and analytics providers as described above.
9. Other U.S. state rights
If your state’s law gives you rights to access, delete, or opt out of certain processing, contact Support@mdouglasweb.com and we will handle your request as required.
10. Changes
We may update this policy by posting a revised version on this page with a new effective date.
11. Contact
Support@mdouglasweb.com